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Return Policy...
UNLIKE the dog vendor pictured above, we are glad to offer a 100% money-back return on all equipment returned back
to us in 100% re-sellable condition (not appearing to be used), within 30 days
of purchase. (minus the shipping). Because we know this is an inconvenience on
both ends, we make a special effort at Affordable Agility
to describe each obstacle in complete detail, so you know exactly what you are
getting!
However, if the item shows wear and tear, or
requires excessive repackaging, please understand that we cannot guarantee a 100%
refund, but will try to give you a fair pro-rated return amount at our
discretion, depending on how much effort it is to clean up the obstacle and
repackage it. Also, while we are happy to do special customization on
obstacles, you may not be able to get a full refund for your money if you change
your mind.
Sale Prices Policy: For items that go on sale within a one week period after you purchase the same item at a normal retail price, please notify us and you will be issued an in house store credit for the difference in price. This credit may be used at a later date for another purchase from us.
To be of further help, we offer professional agility "counseling", to
help you decide which obstacles are best for you (practice vs. competition).
Customer satisfaction is our primary concern, and we strive to be fair and
honest in our recommendations and service to you! We understand
the needs of
both beginner enthusiasts who are working with a budget, and clubs and groups in
need of quality service!
Call us toll-free at 1-800-254-9441, Monday-Friday
8am-5pm (eastern time)
if you have any other questions!
Or email Sales@AffordableAgility.com.
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